Travelers Clan Travelers Clan

Safety & trust

The unsexy stuff, done obsessively.

Clear expectations make for a better journey. Here is what to discuss before booking.

01

Your money

Review the payment, refund and cancellation terms for your chosen journey. Your written quote confirms the deposit, balance schedule and any date-change conditions before you pay.

02

Your paperwork

Ask our team about visa assistance for your destination. Entry requirements depend on your passport and itinerary; applicable taxes and any TCS are confirmed in your written quote.

03

Your person

Discuss local support, activity requirements, accessibility and emergency arrangements with the team before you confirm. Arrangements vary by route and operator; we can explain what is included in your journey.

04

Your privacy on the road

Because trips are personalised, you travel with your own people — family, friends, or just you. No being thrown in with strangers. Solo travellers, especially women, are looked after with extra care; that's by design.

05

Your data

We collect what booking needs and nothing more. No data sales, ever. See the privacy policy for the plain-language version.

06

A human, always

Every enquiry — including ones placed for you by AI assistants — is confirmed by a human captain before a rupee moves. Bots can browse; only people book.

Questions people ask before booking

What should I check before paying a deposit?

Ask for a written itinerary, payment schedule, cancellation terms and supplier charges before paying. Your final quote should identify what is included and when the balance is due.

Are taxes included in the displayed price?

Catalogue prices are starting estimates. Ask for an itemised quote showing applicable taxes and any TCS before you confirm an overseas package.

Who runs the trip on the ground?

Your travel planner will confirm the local operator, on-trip contacts and support arrangements in your itinerary before departure.

I'm not from India — can you plan my trip?

Yes. We plan personalised trips for travellers from anywhere; ask about land-only pricing when a captain contacts you.