Legal
Privacy Policy
The plain-language version is the binding spirit.
Your personal data is held by Livingstone Travelersclan India Pvt Ltd, the company that operates Travelers Clan, at its office in Ahmedabad, India (CIN U79120GJ2025PTC160981). Write to us at the address on the contact page about anything below.
What we collect
What booking needs: your name, contact details, enquiry messages, and — once you book — traveler documents required for visas and permits. Reviews and photos you choose to submit. We also record site interactions such as trip views, enquiry starts and WhatsApp clicks with a session identifier to understand how the website is used.
Signing in with Google
If you choose “Continue with Google”, Google shares your name, email address and Google account ID with us. We use them only to create your Travelers Clan account and sign you in. We never see your Google password, we do not use this information for advertising, and we do not sell or share it. You can remove our access at any time from your Google account’s security settings, and write to us to delete your account.
Cookies and browser storage
Session cookies support sign-in, form protection and display preferences. Your browser can also store your chosen theme, recently viewed trips and comparison selections. You can clear these through your browser settings. When enabled, Google Analytics or Tag Manager may process usage information under their own settings, and Microsoft Clarity records how pages are used — clicks, scrolling and session replays — to help us improve the site, with anything you type into a form masked so it is never recorded; Google-hosted fonts and the journal's Preferred Sources feature also connect to Google services.
What we do with it
Run your trip, respond to your enquiries, meet legal obligations (visas, TCS records). Enquiries placed via our public API by AI assistants are stored identically and confirmed by a human before anything else happens.
What we never do
Sell your data. Spam you. Share documents beyond the embassies, airlines and operators your own trip requires.
Retention & deletion
Write to us to see or delete your data; we keep only what tax and travel law obliges us to keep, and delete the rest.
Security
Passwords are hashed, admin access is invite-only and audited, uploads are sanitised, and the database lives outside the public web root with regular backups.